Cost-of-the-Status-Quo Assessment
Find out how much money you're not taking to your bottom line.What is it costing you to neglect
 Customer loyalty, employee engagement, and a culture that retains both clients and employees?

Loss of Sales Revenue
Is the last 12 months how many clients have you lost?
What's the average sales revenue of each of your clients?
$
$ not going to your bottom line
$0
Client Acquisition Costs
How much does it cost to acquire a client?
$
Is the last 12 months how many clients have you lost?
$ not going to your bottom line
$0
Employee Replacement Costs
Typically it costs 30% to 50% of an annual salary to recruit, hire, train and bring a new employee up to speed
How many employees have you lost in the past 12 months?
What's the average salary paid to your employees?
$
$ not going to your bottom line
$0
Employee Productivity Costs
On a scale at 1-100% how productive are your employees now?
What productivity rate would you like to see?
What's the gap?
What's your total annual payroll?
%
%
%
$


$ not going to your bottom line
$0
Lost Opportunity Costs Due to Lack of Customer Loyalty Research quoted in the Harvard Business Review states that a 1.3%                     increase in customer satisfaction score creates .5 in sales growth.
What are your annual sales?
What is your current customer satisfaction rate?
What is your desired customer satisfaction rate?
%
%
%


$ not going to your bottom line
$0


Your cost of tolerating the Status Quo is:

$0



Will You throw this money out the window again this year?Or will you do something to bring this money to your bottom line?

Contact us to set up your Customer Loyalty Strategy Session today- a no obligation exploration of how to boost your profitability by eliminating these unnecessary costs